Khushipaws

Your favourite Pet Shop

Delivery only in Hyderabad, Mumbai and Pondicherry

Shipping and Delivery Policy

At KushiPaws, we strive to ensure that your products reach you in the best condition and within the estimated time. Below are the details of our shipping and delivery policies:

  • Shipping Locations:

    • We offer shipping across India. For international orders, please contact us to check availability.
  • Shipping Timeframes:

    • All orders are processed and dispatched within 2-3 business days from the order date.
    • Delivery times vary depending on your location. Typically, domestic deliveries take between 5-7 business days from the date of dispatch.
    • Please note that delivery times may be affected by external factors like holidays, weather, or unforeseen logistics issues.
  • Shipping Fees:

    • Free standard shipping is available for all orders above ₹2000.
    • For orders below ₹2000, a flat shipping fee of ₹100 will be applied.
  • Order Tracking:

    • Once your order is dispatched, you will receive an email with the tracking details so that you can track your shipment in real-time.
  • Delivery Issues:

    • In case of delayed or missing deliveries, contact us at [contact@kushipaws.com] or +91 74061 07661. We will resolve the issue as quickly as possible.
  • Damaged or Incorrect Items:

    • If your order arrives damaged or incorrect, please reach out to us within 48 hours of delivery with photos of the product and packaging. We will either replace the item or issue a refund.
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