Khushipaws

Your favourite Pet Shop

Delivery only in Hyderabad, Mumbai and Pondicherry

Terms of Use

Welcome to KushiPaws! These Terms of Use govern your access to and use of our website, products, and services. By using our website and making a purchase, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our site or services.

1. General Terms

  • Eligibility: You must be at least 18 years old to use this website or make a purchase. By using our website, you confirm that you meet this requirement.
  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your login details. You agree to notify us immediately if you suspect unauthorized use of your account.

2. Products and Services

  • Product Descriptions: KushiPaws strives to provide accurate product descriptions and images. However, we do not guarantee that all product information (such as colors, sizes, or materials) will be completely accurate, complete, or free of errors.
  • Pricing: All prices listed on our website are in INR (Indian Rupees) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

3. Orders

  • Order Acceptance: Once you place an order on KushiPaws, you will receive an email confirmation. However, this confirmation does not guarantee order acceptance. We reserve the right to cancel or refuse any order at our discretion, especially in cases of product unavailability or issues related to billing or payment.
  • Order Cancellations: Please refer to our Cancellation Policy for information on how to cancel your order.

4. Payments

  • Payment Methods: We accept major credit cards, debit cards, and UPI payments. By submitting your payment information, you represent that you have the legal right to use the payment method provided.
  • Payment Security: We use secure payment gateways to protect your payment details. KushiPaws does not store your payment information on its servers.

5. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping and Delivery Policy for details regarding order processing, shipping times, and applicable fees.
  • Delivery Issues: KushiPaws is not responsible for delays caused by external factors, including but not limited to, courier issues, weather conditions, or incorrect shipping addresses.

6. Returns and Refunds

  • Return Policy: For information regarding returns and refunds, please refer to our Return Policy.
  • Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within 48 hours of receiving the item.

7. Intellectual Property

  • Ownership: All content on the KushiPaws website, including but not limited to text, images, logos, graphics, and product designs, is the intellectual property of KushiPaws or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

8. User-Generated Content

  • Submissions: If you submit reviews, comments, or other user-generated content to our website, you grant KushiPaws the right to use, modify, publish, or distribute this content for promotional or commercial purposes without compensation.
  • Prohibited Conduct: You agree not to post any content that is unlawful, harmful, defamatory, or violates the rights of others.

9. Limitation of Liability

  • Disclaimer: KushiPaws makes no warranties or representations about the accuracy or completeness of the website content or the products and services offered. All products and services are provided “as is” without any warranty, either express or implied.
  • Liability: To the fullest extent permitted by law, KushiPaws shall not be liable for any damages arising out of or related to your use of the website or products, including but not limited to indirect, incidental, punitive, or consequential damages.

10. Third-Party Links

KushiPaws may provide links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these third-party websites. Use them at your own risk.

11. Changes to Terms

KushiPaws reserves the right to modify these Terms of Use at any time without prior notice. Any changes will be posted on this page, and your continued use of the site constitutes your acceptance of the updated terms.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

  • Email: khushipawz@gmail.com
  • Phone: +91 8332878505
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